JOB SUMMARY 
Support and assist Sales Manager I or II - Direct Sales in managing 
the day-to-day activities of the Direct Sales Department.

ESSENTIAL FUNCTIONS OF THE POSITION 
Contribute to the Company vision of being the industry leader in 
customer service through quality, commitment, courtesy and teamwork

Responsible for meeting and exceeding budgeted sales goals 
 
Supervise a team of Direct Sales staff and contract personnel.  
Direct reports may include Sales Representative Specialists & Generalists as well as contractors.
May also manage other sales resources as assigned (i.e. MDU Sales Representatives).  
 
Assist Sales Manager in developing and implementing motivation and 
incentive plans, sales materials, forms and procedures 
 
Recruit, interview, hire and train Direct Sales staff 
 
Handle territory assignments for residential and potentially MDU 
Sales Representatives 
 
Handle personnel issues, including performance appraisals, coaching, 
safety training, etc. 
 
Assist with budget preparation and provide input on marketing issues 
and sales offers 
 
Perform other duties as requested by supervisor

PREFERRED QUALIFICATIONS 
A.  Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and 
straightforward manner  
Ability to use personal computer and software applications (i.e. 
word processing, spreadsheet, etc.)  
Knowledge of cable television products and services, preferred 
Knowledge of Direct Sales practices  
Vision ability: close vision, peripheral vision, and ability to 
adjust focus

B.  Education (level and type)
Bachelor´s degree in business or marketing, or equivalent experience 
required.

C.  Related Work Experience
Number Of Years Sales experience 1 
Sales Supervisory experience preferred
Telecommunications and cable industry experience preferred

D.  Certifications and/or Licenses
Valid driver´s license, satisfactory driving record within Company 
required standards and auto insurance

WORKING CONDITIONS
Office environment  
Travel as required 

Supervisory background, Telecommunications preferred, outside sales, 
training, motivation, handle multiple tasks and projects, 
exceptional sales and coaching developmental skills, knowledge of 
P&L, budgets.


Charter Communications is an equal opportunity employer and will 
consider all qualified candidates regardless of race, color, 
religion, national origin, gender, age, marital status, veteran 
status, or disability that does not prevent the individual from 
performing the essential functions of the position with or without a 
reasonable accommodation, or any other legally protected status.

Discounted, Cable, High Speed Internet, and Telephone

Please visit our web page at  www.charter.com to continue 
application process.

You must apply at www.charter.com in order to be considered a 
candidate.  Select “Careers” and then select “Job Search”.  Charter 
is an Equal Opportunity/Affirmative Action Employer.